Job vacancies
First Contact Navigator
We are recruiting a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.
The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.
Post details
Hours: 35 hours per week (full time), Monday to Friday
Location: Cambridge, with some travel required across Cambridgeshire and Peterborough
Post coverage: Cambridgeshire and Peterborough
Salary: £25,206 per annum
Contract: Fixed term contract to 31 March 2026 (possible extension dependent on funding)
Full details of the post are available in the job description (see ‘How to apply’).
CRCC is committed to equality and inclusivity as an employer and opposes discrimination in everything we do. We especially welcome applications from Black, racially minoritised and LGBTQIA+ women.
CRCC also welcomes applications from those who have used our services but we ask that you wait 12 months after finishing receiving support from CRCC before applying for paid or volunteer roles.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
For any queries relating to this post, please contact Ellie Ball, ISVA Manager, at ellie@cambridgerapecrisis.org.uk or call 01223 313 551.
How to apply
Please download the application form and equalities monitoring form by clicking the buttons below.
Closing date for applications:
5pm on Wednesday 14 May 2025
Interviews to take place:
Wednesday 21 May and Thursday 22 May 2025 in Cambridge (in person).
If you would prefer copies of the job description, application form and equalities monitoring form to be posted to you, please contact Ellie Ball on 01223 313551 or email ellie@cambridgerapecrisis.org.uk.
Volunteer with us
If our current vacancies aren’t appropriate for you and you would like to donate your time and skills to help local women and girls affected by sexual violence then maybe you’d like to consider volunteering with us.
Counselling placements
Unfortunately, we are not able to facilitate counselling placements.