Contact us
General and service enquiries
Our office hours are 9am – 5pm, Monday to Friday, excluding Bank Holidays.
For general and media enquiries:
Tel: 01223 313 551
Advocacy (ISVA/ChISVA) service:
Tel: 01223 313 551
Counselling service:
Tel: 01223 313 551
Peer support groups service:
Tel: 01223 313 551
Fundraising and donations:
Tel: 01223 313 551
Volunteering:
Tel: 01223 313 551
Writing to us:
You can write to us at our postal box address:
Cambridge Rape Crisis Centre
Box R
12 Mill Road
Cambridge
CB1 2AD
Please note that this is not the location of our office.
Our emotional support services
Our telephone helpline number is 01223 245888. We are open:
- Wednesdays 7pm – 9:30pm
- Sundays 10am – 12.30pm
If you would like to receive support from us by email, you can contact us at: support@cambridgerapecrisis.org.uk
Our live chat support is open on Tuesdays 12pm – 1:30pm
Please note: this helpline number and email address are for survivors and their supporters only. They are not for general or service enquiries, the contact details for which you will find above.
Complaints, compliments and feedback
We are always trying to improve our services and all your feedback – good or bad – is essential to that process.
Service user feedback and complaints
Please get in touch with us on 01223 313 551 or email contact@cambridgerapecrisis.org.uk.
Our Service User Complaints Policy is available here.
If you have used our emotional support services, you can fill out our online feedback form if you want to give us more detailed feedback on your experiences of our service.
Fundraising feedback and complaints
Please get in touch with us on 01223 313 551 or email fundraising@cambridgerapecrisis.org.uk.
Our Fundraising Complaints Policy is available here.