Cambridge Rape Crisis Centre

helpline: 01223 245 888 | email support: support@cambridgerapecrisis.org.uk | enquiries: 01223 313 551

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Policies

Cambridge Rape Crisis Centre takes good practice seriously.

Our confidentiality policy, complaints procedure and equal opportunities policy are available for download on our website.

If you wish to see any of our other policies or have any questions around them, please contact us for more information.

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Testimonials

I talked to the police before having an ISVA. CRCC gave me phone support regarding what rights I have [and] what the interview would be like.

I have had such amazing support; I can't thank you enough.

The support I have received has really helped me and I am very grateful [...] it has been a massive help and I will be holding onto the positive outlook it has helped me to get hold of as much as I can.

[It helped] having a supportive counsellor. Feeling listened to and believed.

[My counselling helped by] being able to introspect and trust myself better. Reduced self blame.

[The support helped], especially with my self-esteem and how I handle relationships (like not just romantic but all of them).

The continuity of our sessions helped me cope on a daily basis. Couldn't have made it this far without this service.

It was a way to express emotions in a safe environment.

[Counselling gave me a] more positive outlook on life in general and me feeling that you able to control how you deal with any situation that's thrown at you, even if you have no control over the situation itself. I also have a higher sense of self-belief.

I will never be able to thank my ISVA enough for everything.

I felt like I was believed and wasn't judged with how I felt and everything that happened.

Fantastic counselling, with such a kind and patient counsellor.

[My ISVA] was amazingly helpful, supportive and kind. It was a very good way to start my path of recovery

[I valued] Being able to understand clearly what was going on and being able to talk about my situation with someone who understands

I feel more confident in talking about my problems instead of hiding them.

Counselling has had a massive influence on me and get through one of the most difficult times of my life so far. [My counsellor] has been amazing and taught me how to trust again, deal with my feelings in a more positive and productive way & I am so incredibly grateful for being given this time and support.

It was nice to have an unbiased person to listen + not tell me I'm wrong.

Counselling has helped me understand and come to terms with my situation.

[I valued] being able to share my life story and understand how it's changed me in a nice environment, and having someone who listened and helped me understand.

She was lovely and made me feel comfortable about speaking about what had happened and she was able to tell me what will happen next [if I choose to report].

She was kind and caring and dealt with my daughter and I with compassion.

CRCC have taught me how to trust when I didn't know how. Have shown me self belief when all I could see was self hatred. Have helped me feel anger when all I could feel was emptyness. Have given me hope in a sea of despair. Have helped me grow from a lost, confused, helpless, victim with the feeling that suicide may be my only available escape, into the beginnings strong, self aware, survivor looking forward to a much brighter future. That has changed my world.

[The ISVA Navigator] was lovely and made me feel comfortable about speaking about what had happened and she was able to tell me what will happen next.

[Having an ISVA] made me feel relieved of the pressure of reporting on my own, meaning I had more brain power/capacity to do other fulfilling things.

They were there when & if I needed help.

I don’t where I’d be if it wasn't for this amazing support

The counselling has helped me deal with everyday emotions and situations which I could not talk to anyone else about. I feel more comfortable now to open up and speak to a counsellor honestly now I've built trust with them.

I was very happy with the support I received. I was just the right amount of understanding without feeling patronised.

Non-judgemental, honest caring people who have been with us every step of the way.

© Cambridge Rape Crisis Centre 2019 — Registered Charity Number: 1179871
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