I want to volunteer, but I’m not sure I’ll be able to handle listening to distressing calls and reading distressing emails. Should I apply?

We have a comprehensive support system to help volunteers with the emotional side of the work.

Due to the increased pressures of COVID-19, we are currently seeking volunteers who can demonstrate their emotional resilience through previous voluntary/paid experience.

While this work is emotionally demanding for everyone, if you are having serious doubts about your resilience, we ask that, in order to protect yourself, you wait until the pandemic is over.

Please feel free to discuss this with our Volunteer Manager.