Has COVID-19 meant any changes for helpline volunteer recruitment and training?

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Due to the current pandemic, all helpline volunteer training in currently taking place remotely.

In addition, although we provide comprehensive training for this role, due to COVID-19 and our responsibility to protect the well-being of our volunteers, we are currently looking for volunteers with relevant prior experience (voluntary or paid). Examples include working/providing support for survivors of sexual/domestic violence or violence against women, working with other forms of trauma, and providing mental health support.