Volunteer with us

IMPORTANT INFORMATION: due to the current COVID-19 (coronavirus) pandemic our volunteer recruitment (both helpline and fundraising) is currently suspended. However, please do still get in touch and we will keep your details for when we can start our recruitment process again. Thank you!

We’re always looking for fabulous volunteers to help us with our work – from supporting women and girls on our helplines to helping us with our fundraising activities. Here are our current volunteer vacancies:

Helpline and email support volunteers

We will soon be looking for helpline and email support volunteers to train with us in September & October 2020 – get in touch!

Our helpline and email support volunteers provide confidential emotional support via email and/or telephone to survivors of rape and sexual abuse.

Who we are looking for

Self-identifying women (18 years+) who are:

  • Empathetic, non-judgemental and good listeners
  • Self-aware and emotionally resilient
  • Interested in discussing and learning about rape and sexual violence, and its impacts on women and girls
  • Able to maintain confidentiality and anonymity
  • Able to work independently using initiative & be part of a team
  • Share CRCC’s survivor-focused ethos
  • Ideally able to commit to three shifts a month (shifts are on Wednesday and Thursday evenings and Sunday mornings)
  • Ideally able to commit to volunteering for at least 18 months

We provide comprehensive training so we are looking for potential and readiness for the training, rather than perfection.

How to get in touch

Email volunteering@cambridgerapecrisis.org.uk to express your interest.

We especially welcome enquiries from BME (black and minority ethnic) women and LBT (lesbian, bisexual and trans) women.

We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer on the helpline/email service.


We have a support system of debriefing and supervision which helps volunteers with the emotional side of the work. If after reading the application pack you still aren’t sure whether to apply, you can speak to the Volunteer Co-ordinator who will try to answer any questions you may have.
If you have used one of our support services, we ask you to wait 12 months before applying for the helpline/email service. Otherwise, we trust your judgement about your emotional well-being and if you would be able to take calls and read emails without it being traumatising. If you would like to discuss this with our Volunteer Co-ordinator, this will be kept completely confidential. We would never ask you to share your personal experiences of sexual violence in the interview or training process.

No – all our volunteers are asked to tell us their availabilities for the coming month and we fill in the rota based on that. This means that you might do a Wednesday shift one week, a Thursday the next week, have a week off and then do a Sunday shift the following week, or any variation of shifts!

We do ask all volunteers to attend a monthly supervision, which runs on a Monday and a Tuesday evening, to give people flexibility. We also have quarterly volunteer meetings and regular social activities.

Initially there are seven or eight main sessions, mostly on Saturdays 10am-4pm over a two-month period, and then there will be additional follow-up sessions. We cover many different aspects of rape and sexual abuse, including ritual abuse, childhood sexual abuse, prostitution, and their impacts on women and girls. We don’t expect you to know everything there is to know about sexual violence before applying! We want to make sure that all our volunteers are fully prepared to support our callers and emailers with anything they want to talk about.

As the training is comprehensive, it is vital that you attend all the sessions. We understand that people can have unexpected issues that prevent them from coming to a training session so we would ask that you go to the session you missed when the next group begins. If you miss one of the first four sessions, we would ask you to re-join the next training group from the beginning.

Ideally, we ask that people commit to three helpline shifts a month, all year round, so that we can ensure we have enough people to keep open for every shift. We understand that people have lots of different obligations in their lives and we can sometimes make exceptions. Just get in touch and we can see whether there could be an arrangement that works for you and us.

Unfortunately, no – we are a confidential and anonymous service, which means that our volunteers don’t tell anyone except close friends and family that they are part of the organisation.

A huge part of volunteering with Cambridge Rape Crisis Centre is the support you get from the other women within the organisation, so we insist that all telephone calls and emails are answered within our confidential location.

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Fundraising volunteers

We have an active and enthusiastic group of women who organise fundraising events and initiatives to raise money for Cambridge Rape Crisis Centre. This is an essential part of our mission, as the funds raised help keep our services running, as well as allowing us to develop new services to support survivors of sexual violence. The volunteers also help to raise awareness of our services within the local community. Our fundraising group usually meets one Tuesday of each month, from 6-8pm.

To express your interest in joining our volunteer fundraising group, please email us at fundraising@cambridgerapecrisis.org.uk.


We have an active and committed group of women who are Trustees for Cambridge Rape Crisis Centre. While we are not actively seeking additional Trustees, if you think you would like to join our board and have the passion for our cause, then please do get in touch.

If you are wondering whether you are the ‘right kind of person’ to be a Trustee, let us reassure you that we have no rigid picture in mind. As with our volunteer body, we welcome women from all walks of life, with all levels and types of experience, provided that they have the time and commitment to make a contribution, and the skills to help them work as a team. Naturally, some positions require more formal experience and training, but in general what we look for is:

  • Commitment to Cambridge Rape Crisis Centre;
  • Willingness and ability to devote the necessary time and effort;
  • Strategic vision;
  • Good, independent judgement;
  • Ability to think creatively;
  • Willingness to speak her mind;
  • Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship;
  • Ability to work effectively as a member of a team; and
  • Willingness to uphold Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.